Shipping policy

At Couchly, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing Time
Order processing takes 1-4 business days from the date of purchase. During holiday periods, processing times may vary. We appreciate your patience during these times. 

Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Please not that weather delays, holiday periods or carrier issues may impact delivery times. Typical delivery time is 7-14 business days after dispatch. 

Delivery Cost
We offer free shipping on all orders over $120.
For all orders under $120, standard shipping is $9.98

Contact Information
For any questions or concerns regarding our shipping policy, please contact our customer service team at support@shopcouchly.com

 Country

Standard Shipping Time

Orders under $120

Orders over $120

Priority & Insured Shipping

Australia

7-14 business days

FREE

$9.98 AUD

$14.95AUD

New Zealand

7-14 business days

FREE

$9.98 AUD

$14.95AUD

United States

7-14 business days

Calculated at checkout

Calculated at checkout

Calculated at checkout

United Kingdom

7-14 business days

Calculated at checkout

Calculated at checkout

Calculated at checkout